Informações de contato
CONTACT INFORMATION
Last updated: July 31, 2026
Welcome to Caliah Wear. We are committed to providing professional customer support and assisting you with any questions regarding your orders, products, shipping, returns, refunds or general enquiries.
BUSINESS INFORMATION
Trading Name:
Caliah Wear
Legal Business Name:
Stratton Digital LLC
Business Type:
Limited Liability Company (LLC)
Registered Mailing Address:
30 N Gould St, Suite R
Sheridan, WY 82801
United States
CUSTOMER SUPPORT
If you need assistance regarding an order or our products, please contact our Customer Support Team.
Telephone
+1 (307) 309-8479
CUSTOMER SERVICE HOURS
Our Customer Support Team aims to respond as quickly as possible during normal business hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Mountain Time)
Weekend & Holidays
Limited Support
Although our support team is unavailable outside business hours, you may contact us at any time by email.
RESPONSE TIMES
We strive to respond to all customer enquiries within:
Email:
1–2 Business Days
Response times may be slightly longer during holidays, promotional events or periods of unusually high order volume.
ORDER SUPPORT
For faster assistance regarding an existing order, please include:
- Full Name
- Order Number
- Email Address used during checkout
- Description of your request
Providing complete information allows us to locate your order more quickly.
SHIPPING ENQUIRIES
For questions regarding:
- Shipping
- Tracking
- Delivery delays
- Missing packages
- Incorrect addresses
- Customs enquiries
please contact:
Most shipping enquiries are answered within one business day.
RETURNS & REFUNDS
For all return, exchange or refund requests, please contact us before sending any products.
Returns sent without prior authorization may experience delays in processing.
After your request has been approved, we will provide:
- Return instructions
- Authorized return address
- Return shipping information
- Any prepaid return shipping label, where applicable
Please review our Return & Refund Policy for complete details.
DAMAGED OR INCORRECT ITEMS
If your order arrives:
- Damaged
- Defective
- Incorrect
- Incomplete
please contact us as soon as reasonably possible.
Include:
- Order Number
- Photos of the product
- Photos of the packaging
- Photos of the shipping label
Our team will review your request and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection laws.
ORDER CANCELLATIONS
If you wish to cancel an order, please contact us immediately.
Orders can only be cancelled before they have entered processing or shipment.
Once an order has been dispatched, customers should follow our Return & Refund Policy.
BUSINESS COMMUNICATION
All official customer communications from Caliah Wear are sent through our official customer support email:
If you receive communications from another email address claiming to represent Caliah Wear, please contact us before responding or providing personal information.
LEGAL NOTICES
Legal notices and formal correspondence may be sent to:
Stratton Digital LLC
30 N Gould St, Suite R
Sheridan, WY 82801
United States
or electronically to:
CUSTOMER PRIVACY
When contacting Customer Support, the information you provide will only be used to:
- Verify your identity;
- Locate your order;
- Respond to your enquiry;
- Process returns, refunds or exchanges;
- Comply with applicable legal obligations.
Personal information is processed in accordance with our Privacy Policy.
ACCESSIBILITY
If you require assistance accessing our website, placing an order or exercising your consumer rights, please contact our Customer Support Team.
We will make reasonable efforts to provide assistance in an accessible manner.
CONTACT US
Caliah Wear
Operated by Stratton Digital LLC
Registered Mailing Address
30 N Gould St, Suite R
Sheridan, WY 82801
United States
Customer Support Email
Customer Support Telephone
+1 (307) 309-8479